Gavel v. Contract Express

A Side by Side Comparison of Gavel v. the “Contract Express” feature within Thomson Reuter’s HighQ Legal Business Management & Operations Software.

Top Performer - Gavel is a top performing document automation software on Capterra and Lawyerist.
Access to Automators - Gavel has vetted freelance automators that can help you build out your workflows if you need that extra help.
Clear Pricing - Gavel is transparent and clear about its pricing.
Stellar Support - Gavel has unlimited free customer support.

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Gavel

Client Facing Interface

Yes

Use a client questionnaire to collect data from clients and internal team-members, guide users through a whitelabeled workflow, guided workflow, and allow clients to sign into your portal to see their data.

Yes

Pricing

$ All-In-One

$83/mo base for one template-builder with 20 users free. Those 20 users can be internal team-members who are generating documents using the automation you set up. Includes both Word and PDF automation.

Unclear and fluctuating pricing agreements. Requires consultation and going through Thomson Reuters enterprise sales team.

Clio Integration

Yes

Gavel was chosen by Clio as their best integration and awarded $100k by Clio for the integration.

Yes

Public API

Yes

Access to Freelance Automators Who Will Create Your Workflows For You

Yes

Gavel customers have access to Gavel document automators (“Gavel Experts”) who can be hired to create the desired workflow if the customer does not have the time or desire to learn the skills to set it up themselves.

Gavel Experts have been vetted for their expertise, critical thinking, quality and efficiency and start as low as $35/hour.

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Ease of Use

Rated 4.9 out of 5 on Capterra for "Ease of Use"

HighQ, generally, rated 4.4 out of 5 on Capterra for "Ease of Use"

Overall Customer Ratings

Rated 5 out of 5 on Capterra

HighQ, generally, rated 4.5 out of 5 on Capterra

Customer Support

Rated 5 out of 5 on Capterra

Gavel provides unlimited support for all customers. Contact Gavel via phone, live screenshare, or email. Gavel also provides live training and a 24/7 knowledge center, no extra cost.

High Q, generally, rated 4.5 out of 5 on Capterra

Email support, customer support phone line, and a "customer success manager" is available.

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