Updated: March 31, 2023
Documate, Inc. d/b/a Gavel ("Gavel"). (“Gavel”, “we”, “us” and “our”) is committed to protecting the privacy of our website visitors, customers, business partners, and end users through our compliance with this “Privacy Policy.” Throughout this Privacy Policy, we refer to any person accessing or using this Website as “you,” or the “User.”
This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit the website www.gavel.io (our "Website") and our practices for collecting, using, maintaining, protecting and disclosing that information.
This Privacy Policy applies to information we collect:
It does not apply to information collected by:
Please read this Privacy Policy carefully to understand our policies and practices regarding your “Personal Information” (as defined below in “What Information Do We Collect About You?”) and how we will treat it. If you do not agree with our policies and practices, your only choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of this Website after we make changes is deemed to be your acceptance of those changes, so please check the Privacy Policy periodically for updates.
The information we obtain generally consists of information (1) you give us about yourself, (2) you give us about others, (3) automatically collected about your interactions with the Website and our content or ads on third-party websites, apps or other media, and (4) we get from other sources.
When you visit our Website. We may collect information about you, either directly or by third party service providers, when you visit our Website, or about third parties, as follows:
Information you provide directly to us.
Some information is provided by you, such as:
Information we collect automatically.
When you visit our Website, we may also automatically collect information about your device or usage, such as:
Information we obtain from other sources.
We receive information about you from other sources and it may be combined with other information about you. For example, we may obtain data from:
Information you give us about others.
You may give us information about other people when you use our Website to generate workflows or documents. Do not give us information about others unless you are authorized or have their consent to do so. We will use their information for the purposes described in this Privacy Policy.
The technologies we use for automatic data collection on this Website may include:
Cookies (or Browser Cookies): Cookies are small files that a site transfers to your computer’s hard drive through your web browser that enables it to recognize your browser and capture and remember certain information. A cookie cannot read data off of your hard drive or read cookie files created by other sites. Cookies may do things like allow you to navigate faster through the site, remember your preferences, passwords, and generally improve the user experience. You can turn off the ability to receive cookies by adjusting your browser settings — please note that if you do so, this may affect the functionality of the website and the information you can access through it. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. Gavel uses cookies to compile aggregate data about Website traffic and interaction so that we can offer better site experiences and content in the future. We use third-party companies, such as Google Analytics, to assist us in understanding our site visitors. We do not share with these third parties any information that would readily identify you (such as email address); however, these third parties may have access to information about your device (such as IP or MAC address). We do not have access to, or control over, the technologies that these third parties may use to collect information about your interests, and the information practices of these third parties are not covered by this Privacy Policy. Other than as discussed in this document, we have no control over these third parties.
Flash Cookies: Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
Web Beacons. Pages of the Website, and our emails, may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Gavel to, for example, count users who have visited those pages, or opened an email, and for other related Website statistics (for example, recording the popularity of certain Website content and verifying system and server integrity).
“Do Not Track” is a preference you can set in your browser to let websites you visit know that you do not want them collecting certain information about you. We do not currently respond to, or honor, Do Not Track signals or requests from your browser.
We may use information collected when you visit our Website for the following business purposes:
We may share Personal Information about you with third parties in the following circumstances:
Partners: We may provide your information to our channel partners, such as distributors and resellers, to fulfill product and information requests, to effectively deliver unified support, and to provide customers and prospective customers with information about Gavel and its products and services. Such partners are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
From time to time, Gavel may engage in joint sales or product promotions with selected business partners. If you purchase or specifically express interest in a jointly-offered product, promotion or service, we may share relevant Personal Information with those partners pursuant to a joint marketing agreement. Please be advised that any such business partners are not considered agents or authorized representatives of Gavel, unless otherwise communicated to you in writing.
Service Providers: We may share your information with third parties, such as vendors, consultants, agents, and other service providers who work on our behalf. Examples include vendors and service providers who provide assistance with marketing, billing, processing credit card payments, data analysis and insight, technical support and customer service. Unless described in this Privacy Policy, we do not share, sell, rent, or trade any of your Personal Information with third parties for their own promotional purposes.
Others in Order to Protect Vital Interests: We may disclose information where we believe it necessary in order to protect the vital interests of any person. Vital interests include interests essential to the preservation of human life; vital interests do not include preservation of property.
Others for Compliance with Laws: Compliance with laws or any competent law enforcement body, regulatory body, government agency, court or third party: we may disclose information where we believe disclosure is necessary or required (i) by law or regulation, in order to comply with legal process or government requests (including in response to public authorities to meet national security or law enforcement requirements); or (ii) to exercise, establish or defend our legal rights, including but not limited to for the purposes of debt collection or in the course of receiving legal advising.
Others in the Event of Change in Ownership: To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Gavel’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information held by Gavel about our Website users is among the assets transferred. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your Personal Information according to this Privacy Policy.
Others for Legitimate Business Purposes: We may share your Personal Information when it is necessary for other legitimate purposes such as protecting Gavel's confidential and proprietary information or where necessary to support, respond to, and to provide our products and services to our customers. This includes disclosing your Personal Information for any purpose for which you have provided consent. We may disclose aggregated, anonymized, statistical data and/or non-identifying information about our users without restriction.
Gavel maintains (and requires its service providers to maintain) appropriate organizational and technical measures designed to protect secure your information and to protect it against unauthorized or unlawful use and accidental loss or destruction, including:
Employing physical access controls, encryption, Internet firewalls, intrusion detection and network monitoring depending on the nature of the information and the scope of processing.
Providing access to your information to the minimum extent necessary, subject to confidentiality restrictions where appropriate, and on an anonymized basis wherever possible.
Requiring our employees to keep all Personal Information confidential. For more information, please visit https://www.gavel.io/security.
Any payment transactions will be encrypted using SSL technology. We use Stripe (PCI-DSS compliant) as our payment processor.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted to our Website. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Updating Your Information: If you would like to update Personal Information that you have provided to us, please log on to https://www.gavel.io and update your profile or send an email to [email protected]
Marketing Communications: You can opt-out of receiving marketing communications from Gavel by clicking “unsubscribe” in any marketing email communications we send you, or by sending an email to [email protected]. This opt out does not apply to contact information provided to Gavel as a result of a product or service purchase, or other transactions.
Additional Rights for the EEA and Certain Other Territories: If you reside in certain territories (such as the European Economic Area), you may have the right to exercise certain privacy rights available to you under applicable laws. We will process your request in accordance with the GDPR. We may need to retain certain information for record-keeping purposes and/or to complete transactions that you began prior to requesting any deletion. You can contact our Data Privacy and Protection team by sending an email to [email protected]
Right not to provide consent or to withdraw consent: We may seek to rely on your consent in order to process certain Personal Information. Where we do so, you have the right not to provide your consent or to withdraw your consent at any time. This does not affect the lawfulness of the processing based on consent before its withdrawal.
Right of access: You may have the right to access the Personal Information that we hold about you.
Right of erasure: In certain circumstances, you may have the right to the erasure of Personal Information that we hold about you (for example if it is no longer necessary for the purposes for which it was originally collected). We cannot erase some of your Personal Information except by also deleting your user account.
Right to object to processing: You may have the right to request that Gavel stop processing your Personal Information and/or to stop sending you marketing communications.
Right to correct: You may have the right to require us to correct any inaccurate or incomplete Personal Information. If you believe that any Personal Information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, you can update your information as described above. We may not accommodate a request to change information if we believe the change would violate any law or regulatory requirement, result in fraud, or cause the information to be incorrect.
Right to restrict processing: You may have the right to request that we restrict processing of your Personal Information in certain circumstances (for example, where you believe that the Personal Information we hold about you is not accurate or lawfully held).
If you would like to exercise any of the above rights, please contact [email protected] so that we may consider your request under applicable law. To protect your privacy and security, we may take steps to verify your identity before complying with the request.
Third parties: Some content or applications, including payment processing through Stripe, on the Website are served by third-parties. These third parties may use cookies (alone or in conjunction with web beacons or other tracking technologies) to collect information about you when you use our Website. The information they collect may be associated with your Personal Information, or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. If you are unsure of the responsible provider, please send an email to [email protected] and we will direct you to the responsible provider.
California Privacy Rights: California Civil Code section 1798.83 requires us to disclose to our California customers, upon request, the identity of any third parties to whom we have disclosed Personal Information within the previous calendar year, along with the type of Personal Information disclosed, for the third parties' direct marketing purposes. Please note that under California law, we are only required to respond to a customer request once during any calendar year.
If you are a California resident and would like to make the type of request described above, please contact us at [email protected]
We will retain Personal Information we collect from you where we have a justifiable business need to do so and/or for as long as is needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, legal, accounting or other purposes). You can request deletion of your Personal Information at any time (see “Your Privacy Rights” section for further information) and we will consider your request in accordance with applicable laws.
When we have no justifiable business need to process your Personal Information, we will either delete or anonymize it, or if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.
Our Websites, products, and services are not directed to individuals under the age of 18, or the age of majority wherever a User may be located (collectively, “Minors”). We do not knowingly collect Personal Information from Minors. If you are a Minor, do not use or provide any information on this Website, or on or through any of its features/functionality, make any purchases through the Website, use any of the interactive or public comment features that may be available on this Website, or provide any information about yourself to us, including your name, address, telephone number, or email address. If you become aware that a Minor has provided us with any information, please contact us at [email protected] If we become aware that a minor has provided us with information through the Website, we will take steps to delete such information.
Personal information, including Personal Information collected in the European Economic Area (“EEA”) or Switzerland, may be transferred, stored, and processed by us and our services providers, partners, and affiliates in the United States and potentially other countries whose data protection laws may be different to the laws of your country, for example to Canada.
We will not transfer Personal Information originating in the EEA or Switzerland to third parties unless such third parties have entered into an agreement in writing with us requiring them to provide at least the same level of privacy protection to your Personal Information. We will only transfer data to our agents, resellers, or third-party service providers (such as accountants, attorneys, consultants, and other service providers) who need the information in order to provide services to or perform activities on behalf of Gavel; including in connection with the delivery of services or products, Gavel’s management, administration, or legal responsibilities. We acknowledge our liability for such data transfers to third parties.
Gavel commits to cooperate with EEA (which reference includes, for clarity, the United Kingdom) data protection authorities (DPAs) and comply with the advice given by such authorities with regard to human resources data transferred from the EEA in the context of the employment relationship.
Gavel will review and update this Privacy Policy periodically in response to changing legal, technical and business developments. When we update this Privacy Policy we will note the date of its most recent revision above. If we make material changes to this Privacy Policy, we will take appropriate measures to inform you in a manner that is consistent with the significance of the changes we make and is in accordance with applicable law, either by posting on the homepage or sending an email to the email address on file for registered users. We encourage you to review this Privacy Policy frequently to be informed of how Gavel is protecting your information.
If you have any questions or concerns regarding this Privacy Policy, you may write to us at [email protected]
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