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Documate is now Gavel! Read more about why we’re excited about this rebrand.

Gavel v. Crove

Gavel is easier to use, has bank-level security, and has top-rated, speedy customer service.

  • Gavel Rated Highest by Customers - Gavel is the top-performing document automation software on Capterra and Lawyerist.
  • Reliable Security - Gavel has bank-level security and offers several security features, including two-factor authentication.
  • Easy to Use - Gavel is easier to use and has more powerful features.
  • Stellar Support - Gavel is the only one with unlimited free customer support regardless of your subscription level.

Gavel

Crove

Client Facing Interface
Yes

Use a client questionnaire to collect data from clients and internal team-members, guide users through a white-labeled guided workflow, and allow clients to sign into your portal to see their data.

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Pricing
$ All-In-One

$83/mo base for one template-builder with 20 users free. Those 20 users can be internal team-members who are generating an unlimited number of documents using the automation you set up. Includes both Word and PDF automation.

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At $99/mo (Personal Plan), 1 user can build up to 10 templates. Only includes Zapier Integration.

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Security
Bank-level security

Customers are set up on segregated encrypted databases. They may choose to set up two-factor authentication. Additionally, Gavel regularly undergoes third party security and penetration testing and is compliant with local privacy laws and regulations. 

See gavel.io/security for more details.

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No security features described

No two-factor authentication, and unclear whether data is segregated or encrypted.

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Clio Integration
Yes

Gavel was chosen by Clio as their best integration and awarded $100k by Clio for the integration.

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Zapier Integration
Public API
Depends

No API under Personal Plan. API & Webhooks available for $199/mo (Business Plan)

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Repeating Items Capabilities (Loops)
Yes

Collect lists of information, like collecting information about each child. Also includes nested repeating items.

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Access to Freelance Automators Who Will Create Your Workflows For You
Yes

Gavel customers have access to Gavel document automators (“Gavel Experts”) who can be hired to create the desired workflow if the customer does not have the time or desire to learn the skills to set it up themselves. 

Gavel Experts have been vetted for their expertise, critical thinking, quality and efficiency and start as low as $35/hour.

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Yes

Must reach out to Crove support to schedule meeting and obtain quote.

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Ease of Use

Rated 4.9 out of 5 on Capterra for “Ease of Use”

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Rated 4.4 out of 5 on Capterra for “Ease of Use”

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Overall Customer Ratings
Customer Support

Gavel provides unlimited and speedy support for all customers, regardless of the type of subscription plan. Contact Gavel via phone, live screenshare, email or even via the Slack community for immediate support. Gavel also provides live training and a 24/7 knowledge center, no extra cost.

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Live chat and email support are available. Customers with the Personal Plan will receive support within 48 hours, while the more expensive Business Plan will receive support within 24 hours.

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