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Knackly and Gavel Workflows are both document automation platforms that turn questionnaire answers into completed legal documents using conditional logic. Knackly requires a minimum of 4 users on every plan, does not offer a free trial, and does not include built-in eSignature or payment processing. Gavel Workflows starts at $83/mo with a single seat, includes a 7-day free trial with no credit card required, and adds DocuSign and Stripe on the Pro plan.

Knackly and Gavel Workflows both automate legal document creation by turning structured questionnaire answers into completed Word documents and PDFs using conditional logic. Both tools integrate with Clio Manage and support complex document types. The differences that affect most law firms are pricing structure, seat minimums, trial access, and built-in features like eSignature and payments. This page covers how each platform works, where they differ, and which scenarios favor each tool.
Knackly

Knackly is a document automation platform that uses a Microsoft Word add-in to build templates and a browser-based interview to generate completed documents. It is designed for law firms and legal teams that need complex conditional logic, branching questionnaires, and integration with practice management tools including Clio Manage, Curo365, and Filevine. All plans require a minimum of 4 users and a Jumpstart onboarding program to get started. Knackly does not include built-in eSignature or payment processing.
Gavel Exec

note that Knackly is a document automation platform for law firms. It uses a Microsoft Word add-in to build templates and a browser-based interview to generate documents. Plans start at $250/mo (monthly) or $209/mo (annual) for the Starter tier, which includes 4 users. The Done For You plan is $500/mo (monthly) or $417/mo (annual) and includes managed setup; Professional is $1,000/mo (monthly) or $834/mo (annual) and includes 12 users and API access. Additional users cost $40 to $50/mo per user depending on the plan. All plans require a minimum of 4 users. Knackly does not offer a free trial; prospective users must book a demo and complete the Jumpstart onboarding program to get started. Knackly integrates with Clio Manage, Curo365, Filevine, OneDrive, Zapier, and an open API (Professional only). It does not include built-in eSignature or payment processing.
Gavel Workflows is document automation software built specifically for law firms of all sizes, from solo practitioners to large firms. It uses a no-code, drag-and-drop interface for building templates and questionnaires without coding. Pricing starts at $83/mo (Lite, 1 seat) with a 7-day free trial and no credit card required. The Pro plan at $290/mo adds DocuSign, Stripe, white-labeling, a legal template library, and a custom domain. Gavel Workflows integrates natively with Clio Manage (voted Best Integration by Clio), Zapier, DocuSign, and Stripe. It is rated 4.7/5 on Lawyerist. No minimum seat requirement exists on any plan.
Knackly's Starter plan starts at $250/mo (monthly) or $209/mo (annual) and requires a minimum of 4 users; the Professional plan is $1,000/mo (monthly) or $834/mo (annual) for 12 users. Gavel Workflows starts at $83/mo with a single seat and no minimum user requirement. Both tools integrate with Clio Manage and support complex conditional logic for document generation. Gavel Workflows additionally includes a client intake portal, native DocuSign integration (Pro), Stripe payments (Pro), and a 7-day free trial with no credit card required; Knackly does not include eSignature or payment processing at any tier.
| Feature | Knackly | Gavel Exec |
|---|---|---|
| Price | From $250/mo (monthly), 4-user minimum required on all plans | ✓ From $83/mo, no minimum seats |
| Commitment | Monthly and annual options; 4-user minimum applies on all tiers | ✓ Monthly, cancel anytime |
| Free Trial | ✗ No free trial; demo required, Jumpstart onboarding program required | ✓ 7-day free trial, no credit card |
| Features | Conditional logic, branching interviews, Word template assembly | ✓ Word + PDF document automation |
| Templates | No pre-built template library; firm-supplied templates only | ✓ Legal template library (Pro), custom templates |
| Word Integration | ✓ Microsoft Word add-in for template building; browser-based interview | ✓ Automates Word and PDF documents |
| Support | Jumpstart onboarding required; ongoing support channels not publicly detailed | ✓ Email, phone, screen share; priority support (Pro) |
Knackly uses a Microsoft Word add-in to build document templates. Attorneys script conditional logic and interview questions inside Word, then publish a browser-based questionnaire that clients or staff complete to generate completed documents. The setup process requires completing Knackly's Jumpstart onboarding program before the firm can go live. Multiple reviewers describe the learning curve as significant.
Gavel Workflows uses a browser-based, no-code drag-and-drop interface for both template building and interview design. No Word installation is required to build templates, and no coding knowledge is needed to set up conditional logic or branching. Most firms are live with their first workflow the same day they sign up. A 7-day free trial is available with no credit card or sales call required.
Knackly does not include a pre-built template library. All templates must be created or provided by the firm. The Word add-in gives technically capable users significant control over document logic, and Knackly supports complex nesting and calculation-heavy questionnaires for firms that invest the setup time.
Gavel Workflows lets attorneys automate any Word or PDF template they already use, or start from Gavel's attorney-reviewed legal template library (included on the Pro plan, covering estate planning, probate, family law, real estate, corporate, bankruptcy, and employment law). Both platforms support conditional logic, branching, and dynamic calculations; Gavel Workflows reaches those capabilities without requiring Word scripting or an onboarding program.
Knackly integrates with Clio Manage, Curo365, Filevine, OneDrive, and Zapier. API access is available on the Professional plan only. Knackly does not include built-in eSignature or payment processing at any tier. Firms that need DocuSign or payment collection must manage those connections outside Knackly.
Gavel Workflows integrates with Clio Manage (voted Best Integration by Clio), Zapier, DocuSign, and Stripe. DocuSign and Stripe are included on the Pro plan, allowing firms to collect e-signatures and accept payments directly through their Gavel-powered client intake portal. An open API is available on the Scale plan for custom integration needs.
Knackly is rated 4.7/5 on Capterra based on 7 user reviews. Reviewers cite its document logic capabilities and customer support as strengths. Common friction points include setup complexity, the required onboarding program, and the 4-user minimum, which makes it inaccessible for smaller firms.
Lawyerist independently reviews legal software for small and mid-size law firms, combining editorial assessment with user-submitted ratings. Capterra aggregates verified user reviews across software categories.
We were able to do an entire estate plan in 30 minutes. I was running around the office telling everyone about how magical Gavel is.
Jessica Streeter, Partner at Streeter Law Firm
Firms most often leave Knackly for one of three reasons: the 4-user minimum creates cost pressure for smaller teams, the Word add-in and scripting requirement demands ongoing technical maintenance, or the absence of built-in eSignature and payments means managing those connections separately. For firms where one or two attorneys do most of the drafting work, paying for 4 seats at $250/mo to start can feel like a significant overhead tax.
Switching to Gavel Workflows does not require migrating files from Knackly. Your existing Word templates can be uploaded directly and rebuilt with conditional logic using Gavel's drag-and-drop interface. The 7-day free trial lets you test a working workflow before making any commitment. Most firms are generating documents the same week they sign up, and no credit card or onboarding program is required to get started.
Start automating your documents with Gavel today. No credit card required.
The primary factor that drives attorneys away from Knackly is template maintenance. With Gavel Workflows, attorneys can browse a legal template library or build and update templates themselves. There's a free trial so you can test pre-built templates or building your own templates with your actual documents before making the switch.
Knackly's Starter plan starts at $250/mo (monthly) or $209/mo (annual) and requires a minimum of 4 users on all plans. Gavel Workflows starts at $83/mo for a single seat with no minimum user requirement. For a 2-person firm, Knackly's effective per-seat cost is higher than its listed plan price because unused seats in the 4-user minimum are still billed.
No. Knackly requires a demo booking before access is granted and requires firms to complete a Jumpstart onboarding program before going live with the product. Gavel Workflows offers a 7-day free trial with no credit card required.
Technically yes, but Knackly's pricing structure requires a minimum of 4 users on every plan, including the entry-level Starter plan. A solo attorney or 2-person firm would still pay for 4 seats. Gavel Workflows has no seat minimum and starts at $83/mo for a single user.
Yes. Knackly uses a Microsoft Word add-in for template building. Attorneys build and edit document templates inside Word, then publish browser-based questionnaires that staff or clients complete to generate finished documents. Gavel Workflows does not require a Word add-in for template building; it uses a browser-based, no-code interface. Gavel Workflows outputs finished Word documents and PDFs.
Partially. Knackly's client-facing questionnaire and document generation interface runs in a browser. Template building requires the Microsoft Word add-in. Gavel Workflows is fully browser-based for both template building and document generation, on Mac and Windows.
The Knackly Word add-in requires Microsoft Word, which is available on both Mac and Windows. The browser-based interview interface works on any modern browser. Gavel Workflows is fully browser-based and works on Mac and Windows without a desktop installation.
Gavel offers two products. Gavel Workflows is document automation software that turns client intake answers into finished Word documents and PDFs. It is designed for law firms of all sizes. Gavel Exec is a separate product for AI contract review, redlining, and drafting, built for in-house legal teams. This page compares Knackly and Gavel Workflows specifically.
No. Knackly does not include a pre-built legal template library. All templates must be created by the firm or provided by a Knackly implementation partner. Gavel Workflows includes an attorney-reviewed legal template library on the Pro plan, covering estate planning, probate, family law, real estate, corporate, bankruptcy, and employment law.
Knackly's 4-user minimum and Jumpstart onboarding requirement make it a better fit for firms with 4 or more team members and budget for initial setup. The Professional plan scales to 12 users with API access. Gavel Workflows is built for law firms of all sizes, including solo practitioners, and has no seat minimum.
Yes. Knackly's Word add-in supports complex conditional logic, nested branching, and calculation-heavy questionnaires. Gavel Workflows also supports conditional logic, branching, dynamic calculations, and date handling, built through a no-code drag-and-drop interface rather than Word scripting.
Knackly does not use AI language models for document generation; documents are produced from scripted templates and questionnaire answers. Gavel Workflows also uses conditional logic rules rather than generative AI for document generation, so client intake data is not sent to AI language models as part of the document creation process. For details on Gavel's security practices, visit gavel.io/security.
Knackly requires a demo call before access is granted and requires firms to complete the Jumpstart onboarding program before going live. Setup timelines vary by firm size and template complexity. Gavel Workflows is self-serve: sign up for the 7-day free trial and start building your first workflow the same day. No credit card, sales call, or onboarding program is required.
Knackly templates are built inside Microsoft Word using Knackly's proprietary syntax. They cannot be directly imported into Gavel Workflows. Migration involves uploading your existing Word documents and rebuilding the conditional logic in Gavel's drag-and-drop interface. Because no coding is required, most firms find the rebuild faster than the original Knackly setup. Gavel's team can assist with the transition.
Gavel was founded by CEO Dorna Moini, a former employment litigation associate at Sidley Austin, and CTO Pierre Martin, who previously worked at Microsoft Research and Amazon and writes about legal technology and AI on his Substack, Pierre Martin on AI. Gavel Workflows was built by founders with direct legal practice experience.
This comparison is based on publicly available information: product documentation, customer reviews on Lawyerist, G2, and Capterra, and legal technology coverage. It also reflects direct conversations with prospects who evaluated alternatives before choosing Gavel Exec, and with customers who have used both.
Where vendors don't publish pricing, we use user-reported figures and note it. Information is current as of 2026. Verify pricing and features directly with any vendor before deciding.
Start automating your documents with Gavel today. No credit card required.