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Save Time and Build Your Civil Law Practice Through Automation
Articles

Save Time and Build Your Civil Law Practice Through Automation

Automate your civil law practice with Gavel. Streamline client intake, generate demand letters and court documents faster, and improve accuracy across every case.

By the team at Gavel
May 17, 2025
Cut drafting time by 90%

Easy intake and document automation to auto-populate your templates.

Navigating disputes between individuals or organizations requires you to practice tact and superior interpersonal skills, as well as knowledge of the law. One day, you may be dealing with a medical malpractice suit or breach of contract, and the next, you may be brushing up on your personal injury law, family law, libel and slander precedents, or tenants' rights. That can mean lots of time-consuming legal research.

That makes civil law ideal for legal document automation.

Gavel offers legal software that removes many administrative tasks that go hand-in-hand with legal practice, freeing you up to spend your billable hours working with clients and preparing for court. More than just document management software, Gavel allows you to generate workflows that automatically create documents you need for your civil law case. Gavel is changing the legal industry by using smart workflows to greatly reduce data entry tasks, allowing your law office to focus on improving the client experience.

Our automation software allows either you or your client to fill out a questionnaire customized to the needs of your case. A template tagged with the fields you’ve included in the workflow lets you automatically complete a document with the information you gather from your questionnaire. So, for example, with our automation tools, you can automatically gather a defendant's contact information and use it to generate a Summons or a Demand Letter. Once information is gathered, you only need to press a button to generate the necessary documents. This functionality lets you spend more time on client relationships and streamlines repetitive tasks so you can spend less time on document drafting. 

A civil law case may require you to deal with many documents, including demand letters, settlement agreements, summonses, court motions, interrogatories, and appeal notices. Gavel's workflow automation makes it easier to produce all the documents you need and ensure your case details are accurate.

Why Automate Civil Law?

Gavel’s automation software performs many routine tasks in gathering client information and document drafting, freeing you to spend more time on more valuable legal work. However, this legal technology is about more than just speed. Using a single legal workflow to generate all the documents needed for your case reduces human error, helping cases move through the court faster and ultimately improving client satisfaction.

Gavel automation also helps standardize your work, reducing the risk of missing important clauses and ensuring all your clients get the same attention to detail and consistency. Automation also helps you lower operational costs, as you can handle more cases without hiring additional staff. Reduce the costs that come with errors and missed deadlines, and streamline:

  • Pleadings
  • Motions and Requests
  • Discovery Documents
  • Contracts and Agreements
  • Settlement and Negotiation Documents
  • Notices
  • Letters and Correspondence
  • Insurance and Liability Documents

Collect information quickly and accurately. Gavel's custom workflows ask your client the right questions to gather all the information you need, then automatically output it as useful legal work documents. Set up your questionnaire with explanations and embedded videos to guide your client. Use Gavel’s conditional logic only to ask the client questions about their situation. You only need to enter data once, streamlining your client intake and ensuring accuracy.

Speed up drafting. You can use existing templates or create new custom templates with Gavel to generate various output documents. Create custom templates for notices, settlement negotiation documents, contracts and agreements, discovery documents, pleadings, and anything else you need, and the information generated in the workflow will be transferred over to those documents seamlessly. Gavel’s Microsoft Word Add-in lets you tag where you want your documents to be auto-populated inside Word itself, so you don’t have to jump back and forth between different software. Also, our Blueprint artificial intelligence can read your templates and suggest questions for your questionnaire to guarantee you get all the information you need.

Improve client satisfaction. Gavel’s workflows allow you to incorporate guidance throughout the intake process. Explanation texts and info bubbles help your client understand the information you need, and you can even embed videos where deeper explanation is needed. Plus, you can use Gavel to generate informational documents that you can give clients as guides so that they have a better understanding of the legal process.

Increase revenue. Gavel also allows you to productize your legal offerings. For example, you could build online software for clients to create their demand letters and settlement agreements based on answers provided in a real-time workflow. This opens up a stream of passive income for your law firm, and also allows you to reach a whole new potential client base.

Gavel gives you:

  • Customizable client questionnaires for easier, more accurate onboarding
  • Automatic document generation to ensure accuracy and consistency
  • Powerful AI that helps build questionnaires and streamline workflows even more
  • Quicker drafting with greater accuracy, so you and your legal team spend less time on repetitive tasks

Gavel Features for Civil Law Automation

Automation is one of the hottest legal trends right now, and Gavel has the features you need to automate your civil law practice:

  • No-Setup Automated Legal Forms: Gavel offers pre-built workflows to help you get started. These workflows are already built out with accompanying templates, but they are also fully customizable. Select one of the pre-built workflows, add it to your account, and you’ll instantly have a questionnaire and template that you can customize for discovery requests, for example.
  • AI-Enabled Processes: Gavel's AI tool, Blueprint, lets you upload documents you already have, for example, a summons template, and have Blueprint scan for fillable fields.  Blueprint will then create a workflow with suggested questions to populate your questionnaire that you can customize and adapt to fit your needs. After you approve the workflow, it can be used again and again for future clients.  Once completed, the contract is ready for execution and final review.
  • Question Logic Capabilities: Gavel lets you set up questionnaires with follow-up questions where needed. For example, in a personal injury lawsuit related to a car accident, you can ask if there were other passengers or witnesses present. If there were, the questionnaire could automatically ask for their names, dates of birth, and other details you need. If the answer is ‘no’ to the initial question, the questionnaire will not show the follow-up questions. 
  • Easy to Use. Gavel is easy to use, no matter your technical knowledge, so it’s quick to get up and running. That means clients, assistants, and paralegals can use the software without special training.
  • Customer Support. As an attorney, your time is better spent on billable legal work than learning new software. Gavel’s award-winning customer support offers unlimited support to customers at any tier. Support is available seven days a week via email, phone, and screen share.

Driving Results with Civil Law Automation

Gavel’s automation capabilities have transformed the way hundreds of legal firms practice.

For example, Streeter Law Firm has used Gavel to create a streamlined customer intake process that helps clients generate an entire estate plan, from the engagement letter to the final documents, in around 30 minutes. The simplicity of the templates has also helped clients understand their estate planning, increasing customer satisfaction and leading to more referrals.

Hello Divorce has become one of the leading online divorce providers in the US by creating productized services on Gavel. The software allows clients to create their divorce plan online in minutes, not only generating revenue for the firm but also improving access to justice for clients who may not be able to afford traditional representation.

Studies show that Gavel can cut the time law firms spend drafting by up to 90%. Those significant time savings can then be used to improve client satisfaction and case outcomes.

Use Cases for Civil Law Automation

Gavel’s features are ideal for the complex issues lawyers sometimes face when practicing civil law. Here are some of the ways Gavel can help.

  • Intake Questionnaires. Gavel speeds up your client intake with smart questionnaires and ensures your client provides all the information you need so that you can start working on the case.
  • Use existing templates. With Blueprint AI, Gavel can build templates and workflows based on templates you already use. So, suppose you have a template for a demand letter or a settlement agreement. In that case, Gavel can use it to build a workflow to gather the information you need and incorporate the language you want in your finished document.
  • Create multiple documents. You can create multiple documents from a single client questionnaire. The answers provided in the workflow can be automatically populated into formal demand letters and settlement agreements, ensuring greater accuracy.
  • Guide your clients. Civil law often means working with a range of clients, many of whom will have no experience with the justice system. Gavel’s info bubbles, explanation texts, and embedded videos can guide them through the workflow to ensure they understand what is required. You can also use Gavel to generate information documents you can give clients to help them better understand the process.

Features to Consider for Civil Law Automation

  • User-Friendly Interface. Straightforward and intuitive design means you spend less time learning the software and more time working on the case. A user-friendly interface helps clients and every member of your legal team get up to speed quickly.
  • Multiple Output Document Capability. Generate multiple output documents from one workflow to eliminate repetitive data entry and ensure accuracy. Clients will be happy that they only need to provide their information once, and you can ensure no documents are left out, helping cases progress more quickly.
  • Revenue Generation: Reach new clients with productized online legal services. Not only do these DIY legal solutions increase access to justice, but they can also give you a passive revenue stream and help you find new clients.
  • API and Integrations: Look for automation software that integrates with your existing practice management software. For example, pulling existing client data from case management software like Clio saves you time and effort. Integration with e-signature software like Docusign also allows you to execute faster.
  • Security. Civil cases often require a lot of financial and personal information. Look for industry-leading encryption that protects your client’s data on secure servers.
  • Customer Support. Gavel’s award-winning customer support offers unlimited support to customers at any tier. We are available seven days a week and offer email, phone, and screen share support. 

FAQs About Civil Law Automation

I want to automate my client intake, but I don’t have time. Can I hire someone to build it for me?

Yes! We pride ourselves on easy-to-use software, but you also have access to Gavel document automators (“Gavel Experts”) who can help build your vision for you. Vetted for their expertise, critical thinking, quality, and efficiency, Gavel Expert rates start as low as $35/hour.

Does Gavel offer help throughout the building process?

Yes. Gavel’s award-winning customer team provides unlimited and speedy support for all customers. Contact Gavel via phone, live screenshare, email, or even via the Slack community for immediate support. Gavel also provides live training and a 24/7 knowledge center.

How secure is Gavel?

Security is our primary concern, given that we serve legal customers. All customers are set up on segregated encrypted databases. All data centers are managed in accordance with leading data security standards, including SOC 1 - 3, PCI DSS Level 1, and ISO 9001 / ISO 27001. Gavel regularly undergoes third-party security and penetration testing and is compliant with local privacy laws and regulations.

See gavel.io/security for more details.

I want to automate the creation of demand letters, but I don’t know how to start.. Where can I find premade forms?

Check out our No-Setup Automated Forms here. These can get you up and running on Gavel right away.

Transform Your Civil Law Practice with Gavel

The complexity of civil law, with its demand for a wide variety of documents, makes it a perfect fit for automation. Start a free trial today and see how Gavel can save time and help you grow your practice while better serving your clients.

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